Returns & Exchanges
At Bref, we want your home to feel just right, which is why we offer a 30-day return policy on all our furniture and decor items. If you are not completely satisfied with your purchase, we are here to help you find the perfect alternative or provide a full refund.
Initiate Your Request
Log into your Bref account and select the order containing the items you wish to return to receive a Return Authorization number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing